Member Service Advisor

4 days ago


Murfreesboro, Tennessee, United States Redstone Federal Credit Union Full time

Redstone Federal Credit Union is seeking a Member Service Representative to interact with members and gain knowledge of their financial needs. This role requires strong communication skills to provide detailed information about our products and services, ultimately enriching the member experience. The ideal candidate will be able to utilize all available resources to find the best solutions for our members.

Job Overview

This position involves providing exceptional service to our members by understanding their financial goals and objectives. You will work closely with other teams to ensure that our members receive the best possible experience.

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition to your salary, you will also be eligible for a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.

Key Responsibilities
  • Interact with members to gain knowledge of their financial needs
  • Provide detailed information about our products and services
  • Utilize all available resources to find the best solutions for our members
Requirements
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; associate's or bachelor's degree preferred


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