Network Engineer with Excellent Troubleshooting Skills
6 days ago
We are seeking a skilled Network Service Field Engineer to join our team and take on an exciting career challenge with Advantage Industries, Inc. Our ideal candidate will have 5+ years of experience working in an IT service delivery environment, including management and configuration of server and network hardware.
Job DescriptionThis role involves delivering top-notch customer service while identifying, troubleshooting, implementing, and maintaining various aspects of our clients' IT environments. The successful candidate will possess excellent troubleshooting skills, a high level of technical knowledge, and exceptional interpersonal skills.
- The individual will provide hands-on, onsite support to clients as escalation and project work requires.
- You will be responsible for resolving technical requests, incidents, problems, and answering questions from clients involving their hardware, software, network, and telecommunication systems.
- Install, monitor, troubleshoot, and support client network infrastructure and equipment.
- Work to resolve critical client outages.
- Collaborate with vendors to troubleshoot and resolve client requests, incidents, and problems as necessary.
- Maintain accurate client documentation.
- Experience working in an enterprise Windows environment: AD, Windows 10/11, Server 2016/2019/2022.
- Working knowledge of NTFS best practices, including share and security permissions.
- Advanced understanding of network basics, including routing, firewalls, DNS, TCP/IP, and how these interact with an Active Directory-based environment.
The salary range for this position is $75,000 - $90,000. Additionally, you can expect a flexible work schedule, opportunities for professional growth and development, and a supportive company culture.
Advantage Industries, Inc. offers a dynamic and rewarding work environment, making it an ideal place for talented professionals to build their careers.
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