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Mortgage Loan Originator

1 month ago

Fall River, Massachusetts, United States Penn Community Bank Full time
Mortgage Loan Officer Role

At Penn Community Bank, we are seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for originating mortgage loan products, contributing positively to bank production goals, and delivering exceptional customer service.

Key Responsibilities:
Assist borrowers in completing their applications for financing, gathering and entering complete information as needed.
Analyze borrower qualifications to determine a prequalified loan amount while working with the borrower to identify the appropriate loan program and pricing.
Deliver best in class customer service by promptly returning phone calls, answering questions, and providing education to prospective borrowers on loan product types.
Abide by all state, federal, and local laws, including those regarding fair lending and nondiscrimination in the extension of mortgage services.
Develop and foster internal and external client referral relationships to assist in generating an ever increasing pipeline of loan applications.
Meet and exceed published individual and department goals for sales activity, productivity, and processing times.
Become the clients trusted advisor by demonstrating knowledge of the lending function, bank policy, and industry underwriting criteria.
Participate as a valued Team Member, representing the bank with enthusiasm and professionalism at all times.
Identify borrower cross-selling opportunities, delivering warm transfers to internal partners to support bank cross-sell goals.

Requirements:
Must be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS).
Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business.
Excellent written and oral communication skills.
Ability to manage time extraordinarily well.
Excellent presentation and public speaking skills.
Familiarity with Microsoft Office.
High school diploma or GED required; college degree preferred.
Minimum of two years previous experience in a sales oriented environment, with proven track record of success, required; network of established referral sources preferred.