Quality Assurance Manager

4 weeks ago

Tacoma WA USA, United States SOS International LLC Full time
Quality Manager Job Description

SOS International LLC is seeking a highly qualified Quality Manager to support our Health Services operations in Tacoma, Washington.

Key Responsibilities:

  • Develop and implement quality plans to ensure delivery of high-quality patient care and optimal patient flow.
  • Develop a conceptual framework for quality measurement and improvement activities across clinic sites.
  • Summarize findings in the annual Quality Improvement Plan.
  • Work with management to develop and implement policies to minimize risk within the organization.
  • Oversee and conduct internal audits to monitor compliance with established policies and procedures.
  • Collect, analyze, and present key performance indicators and process improvement metrics.
  • Collaborate with internal staff to develop and maintain policies, procedures, and systems.
  • Interact with customers regarding performance of the quality system.
  • Conduct training on quality management processes and procedures.

Requirements:

  • BS/BA degree or five years' experience managing the Quality Management function for healthcare programs.
  • 2-3 years of quality management experience.
  • Minimum 1 year experience on a government contract.
  • Internal auditing experience.
  • Ability to obtain/maintain an ICE Suitability clearance based on government background investigation.
  • Ability to obtain/maintain pre-employment medical clearance.
  • Excellent writing skills and previous experience with drafting QA/QC plans, policies, and procedures.
  • Ability to develop presentations and deliver training.
  • Strong analytical and quantitative skills.
  • Proficiency with Microsoft Office Suite, including SharePoint and Visio.
  • Ability to work well under pressure, multi-task, and deliver on multiple priorities.
  • Excellent attention to detail and follow-up.
  • Strong interpersonal skills.

Preferred Qualifications:

  • ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE).

Work Environment:

  • Working conditions are normal for an office environment.
  • Periodic travel required.
  • Ability to work efficiently under deadlines and pressure.
  • Ability to keep up in a fast-paced environment.

SOS International LLC is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOS International LLC takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

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