Customer Service Representative

1 month ago


Wilbraham, Massachusetts, United States Domino's Pizza LLC Full time
Join Our Team at Domino's Pizza LLC

We're on the hunt for talented individuals to join our dynamic team at Domino's Pizza LLC. As a Customer Service Representative, you'll be the face of our brand, providing exceptional service to our customers and ensuring their satisfaction with every interaction.

Key Responsibilities:
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate all equipment, including ovens, fryers, and cash registers, with precision and efficiency.
  • Stock ingredients, prepare products, and maintain a clean and organized workspace.
  • Process telephone orders, handle customer payments, and manage cash handling responsibilities.
  • Clean equipment and facilities daily, adhering to health and safety standards.
Requirements:
  • Must be 18 years of age or older.
  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
Training and Development:
  • Orientation and training provided on the job, including communication skills and ability to comprehend and give correct written instructions.
  • Opportunities for growth and advancement, including shift runner, assistant manager, manager, supervisor, and business owner roles.
Work Environment:
  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures ranging from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in the work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from the oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.
Benefits:
  • Health Insurance (Full Time Only)
  • Dental Insurance (Full Time Only)
  • Disability Insurance (Full Time Only)
  • Life Insurance (Full Time Only)
  • Flexible Schedule
  • Paid Sick Days
  • Free Food
  • Food Discounts
  • Excellent environment to work
  • Fantastic Opportunities to grow in your career and to be very successful if you are a hard worker
Compensation:

We offer competitive pay, starting at $13.75 for the first 30 days, with opportunities for raises and promotions based on performance and skill development. If you're a quick learner, you can get all the raises very fast

We're committed to providing a positive and supportive work environment, where you can grow and thrive. If you're passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment, we want to hear from you



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