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Captain - Fine Dining Service Manager
2 months ago
We are seeking a skilled and experienced Captain to join our team at SingleThread Farm - Restaurant - Inn. As a Captain, you will be responsible for curating and executing exceptional guest experiences in our Dining Room. You will work closely with our General Manager and SingleThread Team to provide warm, humble, and knowledgeable service to our guests.
Key Responsibilities- Provide exceptional guest service, ensuring a memorable and enjoyable experience for all guests.
- Manage guest financials, including closing accurate amounts and applying gift cards correctly.
- Control the flow of service, being in tune with the guest's needs and your team's dynamics.
- Assist in creating and upholding a work culture that encourages growth and a healthy, supportive environment.
- Take time to mentor and invest in the success of your team members.
- 3+ years of related food, beverage, and/or service management experience in a fine dining atmosphere.
- Commitment to quality, excellence, and genuine hospitality.
- Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints.
- Excellent communication and interpersonal skills.
- Ability to listen, communicate, and make connections.
- Ability to perform the essential job functions consistently, safely, and successfully with federal, state, and local standards.
- Must be able to lift and carry up to 40 pounds.
- Ability to stand and/or sit for prolonged periods of time.
- To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members.
- To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans.
- To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional, we encourage you to apply for this exciting opportunity to join our team at SingleThread Farm - Restaurant - Inn.
