Program Manager, School-Based Services

1 week ago

San Jose, California, United States Pacific Clinics Full time

School-Based Program; BCBA Certification Required

  • School-based Program
  • % Licensure incentive on top of salary
  • Bilingual incentive on top of salary
  • Compensation for this position can be up to $,$, annually.

About Us

Pacific Clinics stands as California's foremost community-focused nonprofit organization delivering behavioral and mental health services. Our dedicated team of over , professionals speaks multiple languages and is committed to providing hope and unlocking the potential of individuals and families through culturally attuned, trauma-informed, and evidence-based services for all ages.

Our Target Audience

The School-Based Intervention Team (SBIT) at Pacific Clinics serves a diverse population including children, adolescents, families, adults, and educators throughout California. We provide a comprehensive array of tiered mental and behavioral health services, collaborating closely with local educational authorities and school districts.

Our Offerings

  • The compensation for this role can reach up to $,$, annually . Compensation will be influenced by qualifications, skills, experience, and geographic location.
  • We provide Medical, Dental & Vision benefits, retirement plans, Flex Spending, EAP, and additional perks.
  • Opportunities for employee engagement and advocacy to promote our justice, equity, diversity, and inclusion initiatives across our organization and the communities we serve.
  • % Licensure incentive.

Program Overview:

The School-Based Intervention Teams (SBIT) at Pacific Clinics deliver tiered behavioral health services across various settings, including school sites, community locations, and through telehealth. SBIT services are implemented within a Multi-Tiered System of Support (MTSS), emphasizing Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, and various evidence-based methodologies to support Community School initiatives.

POSITION SUMMARY

Operating within the agency's vision, mission, and philosophy, the Program Manager is responsible for developing, maintaining, and overseeing program staff and service delivery. This role ensures the provision of high-quality services by program personnel.

KEY RESPONSIBILITIES

  • Develops, interprets, and ensures consistent application of program philosophy, objectives, standards, policies, procedures, and practices.
  • Facilitates effective coordination of services for children and families with other providers, both internal and external, by fostering constructive relationships and addressing barriers.
  • Provides direct supervision, coaching, and mentoring to direct service staff.
  • Supports the program with immediate response training and implementation.
  • Recruits, trains, and manages the overall performance of direct service staff, as assigned.
  • Delivers administrative training to direct service and support personnel.
  • Conducts program trainings aligned with agency expectations, learning paths, and contractual requirements (e.g., Wraparound Training, CANS Training, Core Practice Model Training, Crisis Intervention, etc.).
  • Assists in training on documentation and quality assurance to meet both agency and payer standards.
  • Monitors and reviews defined outcome achievements for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies to develop appropriate trainings and tools to enhance services.
  • Analyzes and integrates outcome data to improve service delivery within the assigned team.
  • Initiates and participates in organizational quality improvement initiatives.
  • Manages daily operations, including the utilization of human and other resources.
  • Oversees and approves financial expenditures within assigned fiscal authority to ensure responsible management within budget parameters.

ADDITIONAL DUTIES

  • Traveling to appointments with clients and their families or other key contacts.
  • Engaging in physical interactions with children of various ages through games, sports, and other activities.
  • Performs other responsibilities as assigned to support specific departmental needs.

JOB-SPECIFIC COMPETENCIES

  • CQI/QA Projects
  • Clinical Leadership
  • Promoting Customer Focus
  • Leading Team Performance
  • Operational Acumen

QUALIFICATIONS

To successfully perform this role, an individual must be able to meet each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

  • Master's degree in social work, Marriage and Family Counseling, Psychology, or a related field.
  • At least two () years of supervisory experience.

PREFERRED QUALIFICATIONS

  • Five () years of direct experience, including three () years in children's mental health preferred.
  • Two () years of supervisory experience or three () additional years of direct service experience beyond the minimum preferred.
  • Preferred Licensure (LMFT, LCSW, LPCC)

OTHER QUALIFICATIONS

  • Three () additional years of direct service experience beyond the minimum may substitute for supervisory experience.

Equal Opportunity Employer

We will consider for employment qualified applicants with criminal histories in a manner consistent with ordinance (a) and San Francisco Police Code, Article . Section .

LI-JM

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