Sales Associate

3 weeks ago

Succasunna, New Jersey, United States The Paper Store Full time
Job Summary

The Paper Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a visually appealing sales floor.

Key Responsibilities
  • Customer Service
    • Greet and welcome every customer warmly and with enthusiasm
    • Understand customer needs by asking open-ended questions
    • Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
    • Suggest additional items to build onto sales by utilizing effective selling techniques
    • Thank the customer sincerely and invite them to return and shop with us again
  • Brand Ambassador
    • Be a TPS brand ambassador
    • Build customer loyalty by being friendly, attentive and respectful of customers
    • Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
  • Product Knowledge
    • Professional presentation in attire, demeanor, appearance and compliance to company dress code
    • Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
    • Consistently capture accurate and valid customer information at the POS
    • Maintain awareness of all current promotions and process them correctly at the Point of Sale
  • Store Maintenance
    • Enthusiastically participate in training and development as required utilizing all training resources
    • Prepare incoming product for the sales floor by following instruction and guidance from supervisors
    • Merchandise product following company visual guidelines and visual standards
    • Maintain store maintenance and cleanliness standards
  • Additional Responsibilities
    • Perform ear piercings and provide a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations)
    • Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
    • Complete all other tasks as directed by store management in assigned time frame
    • Comply with all company policies and procedures

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