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Room Service Attendant
2 months ago
- Transport and maneuver a linen cart weighing between 50-70 pounds when fully loaded.
- Replace bed linens while bending and tucking sheets and blankets securely under the mattress, which varies in weight depending on size (king, queen, double, etc.). Provide additional linens to guests upon request.
- Dust and polish furnishings using appropriate cleaning products, reaching heights of up to 6 feet.
- Thoroughly clean and disinfect bathtubs, sinks, toilets, and floors while kneeling, stretching, or bending.
- Lift and operate a vacuum cleaner weighing 15-18 pounds to maintain cleanliness in guest rooms.
- Rearrange furniture within rooms as necessary, with individual pieces weighing up to 15 pounds.
- Load linen carts, which involves bending, reaching up to 6 feet, and lifting approximately 7 pounds per linen bundle.
- Engage in extensive walking to and from designated areas including the employee entrance and Housekeeping Department.
- Knock on guest doors and announce presence prior to entering.
- Maintain communication with guests, the Executive Housekeeper, and security personnel.
- Clear Room Service tables and trays from guest rooms and place them in the hallway.
- Adhere to health protocols by wearing a mask during shifts.
- Perform other related tasks as assigned.
No supervisory responsibilities.
QUALIFICATIONS
To excel in this position, candidates must be capable of fulfilling each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. All personnel must be familiar with company policies and procedures, including fire safety regulations. Regular attendance is mandatory, and overtime may be required.
EDUCATION AND EXPERIENCE
A minimum of six months to one year of relevant experience in a hospitality environment, or a combination of education and experience.
CERTIFICATIONS AND LICENSES
No certifications required.
MATH SKILLS
Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
COMPUTER SKILLS
Basic knowledge of computer operations.
REASONING ABILITY
Ability to plan, remember details, read, make decisions, distinguish colors, work at varying speeds, concentrate amidst distractions, and observe details.
PHYSICAL REQUIREMENTS
Must be able to stand, walk, sit, reach, bend, kneel, carry, observe, stretch, lift up to 50 pounds, push, turn, hear, balance, and observe.
WORK ENVIRONMENT
Work is performed indoors, with exposure to odors, hazards, and cleaning chemicals. The above job analysis is intended to comply with the Americans with Disabilities Act and does not encompass all employees in each job classification. The employer reserves the right to modify job requirements as business and technology evolve.