Site Director

1 day ago

Richmond, Virginia, United States Flourish Research Full time
Site Director Opportunity at Flourish Research

We are seeking an experienced Site Director to lead our Richmond, VA de novo site. As a key member of our leadership team, you will be responsible for the execution and oversight of the clinic's operational functions, including P&L management.

Key Responsibilities:
  • Financial & Operational:
    • Implement and oversee clinical and operational initiatives aligned with the Flourish Approach.
    • Manage site-level operational and financial metrics, including budget targets, reports, and continuous improvement activities.
    • Develop and maintain knowledge of the site's history, operations, and market position.
    • Analyze operational volume and labor staffing models to determine optimal staffing requirements.
    • Lead, develop, and mentor a team of clinic and administrative staff to execute against the clinical/operational strategy.
    • Drive performance and coaching/development objectives.
    • Own the P&L for the individual site, responsible for executing against margin/EBITDA targets and other performance-related metrics.
    • Implement plans and processes to maintain productivity and profitability.
    • Effectively use financial levers to manage a P&L and operational budget, inclusive of fixed and variable costs and requesting capital expenditures.
    • Understand clinical trial agreement budgets and maximize revenue opportunities.
    • Review, understand, and drive key performance indicators.
  • Team Management:
    • Recruit, train, assess, develop, and retain clinical and administrative staff to ensure successful team and business performance.
    • Use routines and best practices to assess performance, provide recognition, and performance coaching when gaps are identified.
    • Identify site-level management development and training needs and ensure training is obtained.
    • Serve as the change, culture, and engagement champion, driving People and Culture initiatives for the site in partnership with site-level and regional management.
    • Work with the training team to develop training programs for clinical and administrative staff.
    • Direct specialty recruiting strategy to fulfill needs for short, mid, and long-term site-level success and market development.
    • Collaborate with other Flourish site directors to problem-solve and leverage best practices across the region.
  • Site Management:
    • As a start-up, the Site Director will serve as the primary Clinical Research Coordinator (CRC) until a team is hired.
    • Train and supervise staff on all CRC duties, including consenting patients, taking vitals, ECGs, and ensuring these tasks are carried out accurately and efficiently.
    • Work closely with the Quality and Risk teams and department managers to implement Standard Operating Procedures (SOPs) and policies to ensure compliance with Good Clinical Practices, federal regulations/ICH guidelines, HIPAA laws, and sponsor protocols.
    • Attend pre-study qualification visits, participate in ongoing and close-out monitoring visits with sponsor/(CRO) representatives, and ensure the safety of study participants through appropriate training of staff and adherence to regulatory guidelines.
    • Ensure continuous high-level involvement by principal investigators as required by FDA regulations/ICH guidelines and SOPs by maintaining frequent communications with and coordinating the training of physician investigators and their staff.
    • Ensure data integrity by working closely with Quality Control (QC) for the timely submission of quality data to our sponsors.
    • Hold the Flourish shared services functions accountable to deliver against agreed-upon service level targets, including but not limited to Human Resources, Feasibility, Business Development, Budgets and Contracts, Quality, Training, Information Technology, Realtime, and Finance.
    • Establish and manage effective patient acquisition programs to ensure successful enrollment of clinical trials at the site, including management of referring physician practices.
    Requirements:
    • Bachelor's degree required; science, nursing, or healthcare management preferred.
    • Minimum of 5 years' experience in an operational leadership role, including managing clinical trial sites, and at least 5 years' experience in clinical research or clinical trials.
    • Experience with de novo site or start-up in clinical trials.
    • Demonstrated strong leadership and team-building abilities.
    • Excellent multi-tasking and problem-solving skills.
    • Entrepreneurial spirit with an ability to work independently.
    • Strong planning and execution skills to operationalize and implement strategic imperatives.
    • Willingness to travel as needed, depending on business needs and client requirements.
    • Occasional night and weekend work schedules may be required.
    Why Flourish Research?
    • Be part of a mission-driven organization dedicated to advancing clinical research.
    • Opportunity to lead and grow a start-up site with significant impact.
    • Collaborative and supportive work environment.
    • Competitive compensation and benefits package.

Flourish Research offers a comprehensive compensation and benefits package, including a salary range of $100K-$125K with 20% bonus potential, annual performance-based merit salary program, paid time off, 8 paid holidays, including 2 floating holidays, 401K plan with 4% match, employee review and performance program, tuition reimbursement policy, employee referral bonus, and supplemental parental leave.

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