Operations Manager

3 days ago


Albuquerque, New Mexico, United States OTC Industrial Technologies Full time
Operations and Service Manager

TP Pump, a leading provider of pump lines, is seeking an experienced Operations and Service Manager to join our team at OTC Industrial Technologies. As a key member of our team, you will be responsible for overseeing and leading the daily operations of the Operations and Service team to ensure business functions run efficiently.

Key Responsibilities:
  • Review, follow up, and assist with resolution of customer orders and disputes.
  • Monitor customer feedback and implement improvements to enhance service quality.
  • Assist with shipping/receiving duties, including reporting on metrics related to freight.
  • Responsible for monitoring inventory management, including warehousing, non-stock, inventory, orders, credits, rebates, etc., and reporting on monthly metrics.
  • Responsible for communications during the service repair with customers (progress of job, additional repairs, follow-up on jobs).
  • Assist with scheduling of service jobs.
  • Manage, mentor, and develop the Operations and Service teams to build capability.
  • Conduct performance reviews, identify training needs, and develop professional growth plans.
  • Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.
  • Manage operational budget and ensure cost-effective resource allocations.
  • Optimize resource allocation and manage expenses to drive profitability.
  • Perform other duties as assigned.
Requirements:
  • Bachelor's in business or equivalent business experience.
  • 3+ years managing service and operations with profit & loss responsibility.
  • 5+ years experience working in distribution operations.
  • Developing and upgrading talent; driving pay for performance and efficiency mindset.
  • Ability to work under pressure to meet strict deadlines while managing multiple priorities.
Perks of Working with OTC Industrial Technologies:
  • Health and Wellness: Medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance.
  • Financial Benefits: 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
  • Work-Life Balance: PTO, tuition assistance.

TP Pump is a provider of pump lines covering the commercial, domestic, municipal, industrial, and fire markets in New Mexico and northern Arizona. We specialize in sales and service for a diverse range of pumping equipment. With a strong team committed to serving customers, TP Pump has knowledge and experience in industrial process, ground water applications, high-pressure needs, and complete water and wastewater pumping systems.

OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.


  • Operations Manager

    3 weeks ago


    Albuquerque, New Mexico, United States Aramark Full time

    Job SummaryWe are seeking a highly skilled General Manager to lead our team in delivering exceptional service to our clients. As a key member of our operations team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.Key ResponsibilitiesLead a...

  • Operations Manager

    2 weeks ago


    Albuquerque, New Mexico, United States Carrier Full time

    About this roleThe Operations Manager will be responsible for leading the operations team in Albuquerque, NM, and will report directly to the Area Operations Manager of ALC West. The purpose of this role is to support operations for ALC's strategic projects with direct reports encompassing project managers and supervisors.Key ResponsibilitiesManage field...

  • Operations Manager

    4 weeks ago


    Albuquerque, New Mexico, United States Emser Tile Full time

    Job Title: Operations ManagerEmser Tile is seeking an experienced Operations Manager to oversee daily branch operations, plan, schedule, and direct branch personnel to ensure customer satisfaction, increase revenue, and drive productivity.Key Responsibilities:Provide operational leadership for areas of the branch, including inventory management, loss...

  • Operations Manager

    1 week ago


    Albuquerque, New Mexico, United States Carrier Full time

    About the RoleCarrier is seeking an experienced Operations Manager to join our team in Albuquerque, NM. As a key member of our operations team, you will be responsible for leading and directing day-to-day operational teams to meet and exceed planned deliverables.Key ResponsibilitiesManage field engineers through training, scheduling, and performance...

  • Operations Manager

    16 hours ago


    Albuquerque, New Mexico, United States Carrier Full time

    About the RoleThe Operations Manager is a key position within Carrier's ALC West team, responsible for supporting operations for strategic projects. This role will oversee a team of project managers and supervisors, ensuring the successful execution of projects and meeting customer and sales goals. The ideal candidate will have 5+ years of management...

  • Operations Manager

    4 weeks ago


    Albuquerque, New Mexico, United States Franklin Energy Full time

    Job Title: Operations ManagerFranklin Energy is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our energy efficiency programs and departments.Key Responsibilities:Manage and report on staff and program performanceForecast and track program...

  • Operations Manager

    4 weeks ago


    Albuquerque, New Mexico, United States Flix Brewhouse Full time

    Job OverviewFlix Brewhouse is seeking an experienced Operations Manager to oversee daily operations, drive financial and operational performance, and deliver exceptional guest experiences.Key ResponsibilitiesAssist the management team in managing food processes, projection procedures, and team member development.Drive financial and operational performance,...

  • Operations Manager

    2 weeks ago


    Albuquerque, New Mexico, United States University of New Mexico Full time

    Operations ManagerThe University of New Mexico is seeking a highly skilled Operations Manager to join the Department of Dental Medicine, Division of Dental Services. As a key member of the team, you will be responsible for overseeing the daily operations of assigned educational and clinical components of Dental Hygiene and Dental Services.Key...

  • Operations Manager

    3 weeks ago


    Albuquerque, New Mexico, United States Aramark Full time

    Job DescriptionAramark is seeking a seasoned General Manager to lead our contracted services team and drive business growth. As a key member of our operations team, you will be responsible for planning, managing, and guiding multiple services to meet client objectives and financial goals.With a strong focus on client relationships, financial management, and...

  • Operations Manager

    3 weeks ago


    Albuquerque, New Mexico, United States University of New Mexico Full time

    Job Title: Operations ManagerWe are seeking an experienced and motivated individual to lead the UNM Welcome Center. The successful candidate will have a proven track record of managing daily functions and operations, including staff supervision and event planning.Key Responsibilities:Manage the daily operations of the Welcome Center, including staff...

  • Operations Manager

    2 weeks ago


    Albuquerque, New Mexico, United States Secure Transportation Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Secure Transportation. As a key member of our operations team, you will be responsible for overseeing the day-to-day fleet operations of our assigned Division.Key ResponsibilitiesAssist the Operations Manager with all aspects of daily operations, including...

  • Operations Manager

    4 weeks ago


    Albuquerque, New Mexico, United States Franklin Energy Full time

    Job SummaryWe are seeking a highly skilled Operations Manager to join our team at Franklin Energy. As a key member of our organization, you will be responsible for managing the day-to-day operations of our energy efficiency programs and departments.Key ResponsibilitiesManage and report on staff and program performanceForecast and track program...

  • Operations Manager

    2 weeks ago


    Albuquerque, New Mexico, United States Adelante Development Center Full time

    Job SummaryThe Operations Supervisor is responsible for assisting the Operations Manager in all contract work assigned, including maintaining quality standards, meeting deadlines, and supervising staff. This role requires strong leadership and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.Key...

  • Operations Manager

    3 weeks ago


    Albuquerque, New Mexico, United States University of New Mexico Full time

    Job SummaryThe University of New Mexico Comprehensive Cancer Center is seeking a highly skilled and organized Operations Manager to join their team. This role will be responsible for overseeing the day-to-day operations of the Cancer Center Research Administration (CCRA) team, ensuring the smooth functioning of the building, and providing administrative...


  • Albuquerque, New Mexico, United States Corus Health Full time

    Job Title: Business Operations ManagerCareM is a forward-thinking healthcare management company, committed to delivering innovative care solutions. We manage companies focused on providing home health, hospice, palliative, and senior care. As we continue to evolve and grow, we're seeking a talented and proactive Business Operations Manager to oversee...


  • Albuquerque, New Mexico, United States Caliber Personnel Full time

    Job Title: Manager of Clinical OperationsAt Caliber Personnel, we are seeking a highly skilled and experienced Manager of Clinical Operations to join our team. As a key member of our leadership team, you will be responsible for managing the clinical operations of multiple centers within a defined geographic market.Key Responsibilities:Manage the operations...


  • Albuquerque, New Mexico, United States Corus Health Full time

    Job Title: Business Operations ManagerCareM is a forward-thinking healthcare management company, committed to delivering innovative care solutions. As a Business Operations Manager, you will play a critical role in enhancing internal processes, managing project management systems, and supporting the executive team.Key Responsibilities:Develop and implement...


  • Albuquerque, New Mexico, United States United Family Services Inc Full time

    Bakery Operations Manager Job DescriptionAt United Family Services Inc, we are seeking a highly skilled and experienced Bakery Operations Manager to join our team. As a key member of our bakery department, you will be responsible for ensuring the efficient and effective operation of our bakery, while maintaining the highest standards of quality and customer...


  • Albuquerque, New Mexico, United States United Family Services Inc Full time

    Bakery Operations Manager Job DescriptionAt United Family Services Inc, we are seeking a highly skilled and experienced Bakery Operations Manager to join our team. As a key member of our bakery department, you will be responsible for ensuring the efficient and effective operation of our bakery, providing exceptional customer service, and leading a team of...


  • Albuquerque, New Mexico, United States Caliber Personnel Full time

    Job Title: Manager of Clinical OperationsAt Caliber Personnel, we are seeking a highly skilled and experienced Manager of Clinical Operations to join our team. As a key member of our leadership team, you will be responsible for managing the clinical operations of multiple centers within a defined geographic market.Key Responsibilities:Manage the day-to-day...