Front Desk Associate

15 hours ago


St Augustine, Florida, United States Atrium Hospitality Full time

Hotel Front Desk Associate

Atrium Hospitality is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:

  • Check guests in and out, ensuring accurate information and special requests are fulfilled
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely manner
  • Assist guests with sending and receiving faxes, packages, and mail
  • Work collaboratively with other departments to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and proficiency in property management systems

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for exceptional performance
  • Collaborative and dynamic work environment

Atrium Hospitality is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.



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