Housekeeping Operations Manager
3 weeks ago
Job Summary:
We are seeking a skilled Guest Service Supervisor to join our team at Delaware North. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:
- Assign tasks and duties to scheduled staff to ensure efficient operations
- Perform various service tasks, including assisting guests, stocking shelves, and conducting inventory counts
- Investigate and resolve guest complaints regarding food quality, service, or accommodations
- Collaborate with the Manager to develop and implement staff training programs and ensure compliance with company policies
- Conduct regular reviews of work procedures and operational processes to identify areas for improvement and implement changes to enhance service, performance, and safety
- Manage labor and profit loss to optimize business results
Requirements:
To be successful in this role, you will need to possess excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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