Service Department Director

4 days ago


Cherry Hill, New Jersey, United States Midas Tire & Auto Experts Full time
About the Role

We are seeking an experienced Service Department Director to lead our service team at Midas Tire & Auto Experts. The successful candidate will have a strong background in automotive service and a proven track record of delivering exceptional customer service.

Responsibilities:
  • Team Leadership: Lead a team of technicians and service writers to deliver high-quality service to customers.
  • Repair Orders: Manage repair orders from start to finish, ensuring accuracy and timeliness.
  • Customer Communication: Communicate effectively with customers, providing updates on repair progress and estimated completion times.
  • Inventory Management: Maintain accurate inventory levels and ensure a clean and organized workspace.
Requirements:
  • Experience: A minimum of 2 years of automotive service experience is required.
  • Knowledge: General automotive knowledge and excellent customer service disposition are essential.
  • Skills: Good communication skills, leadership ability, team building skills, and flexibility to work a retail schedule including weekends and evenings are required.
Compensation:

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.



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