Retail Sales Associate, Vancouver
4 weeks ago
At Macy's, we're committed to creating a brighter future with bold representation for all. Our mission is to bring our whole selves to work, fostering a culture of growth, pride, and satisfaction. As a Retail Sales Associate, you'll be an integral part of bringing the Macy's magic to our customers. Your close attention to customer preferences and expertise in Macy's merchandise and services will enable you to create exceptional experiences for every customer you encounter.
Key Responsibilities
- Greet and connect with customers in a friendly and genuine way, making them feel valued and appreciated.
- Recommend products by asking questions to identify customer needs and inspiring purchases with newness and products that resonate with the customer.
- Offer options and solutions to customers to complete the sale, ensuring a seamless shopping experience.
- Master store products, services, loyalty programs, and Macy's sales systems to provide expert guidance to customers.
- Maintain department recovery standards, including selling floor and fitting rooms, to ensure a clean and organized shopping environment.
Requirements
- Good understanding of products and ability to provide expert guidance to customers.
- Comfortable communicating with customers virtually, via phone, and in person.
- Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
- Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
- Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.
About Macy's
Macy's is a dynamic and inclusive company that values diversity, equity, and inclusion. We offer a competitive pay and benefits package, including performance incentives, merchandise discounts, and health and wellness benefits. If you're a flexible and team-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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