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Operations Manager

2 months ago

Kirkland, Washington, United States TK Elevator Full time
About the Role

TK Elevator is seeking an experienced Operations Manager- Modernization to lead our modernization operations processes, employees, and projects. This role is responsible for ensuring the department functions profitably and exceeds the annual budgetary plan.

Key Responsibilities
  • Leadership and Supervision: Supervise all modernization superintendents and employees by providing direction, training, and communicating company policies, procedures, and objectives.
  • Safety Management: Administer the company safety program, including performing safety audits on a weekly basis and stressing the importance of safety to all employees.
  • Project Management: Plan, direct, and prioritize elevator modernization jobs, including manpower needs, utilizing project management software and other scheduling tools.
  • Financial Management: Use accounting reports and programs to review job status, identify risk and opportunity, and properly report fade issues prior to revenue.
  • Job Site Management: Manage jobsites from survey through the completion of the modernization process, documenting and advising on modernization project progress for work not included.
  • Subcontractor Management: Manage subcontractor schedule and performance on turn-key projects.
  • Relationship Building: Develop and maintain strong working relationships with owner, elevator consultants, construction firms, and architects.
  • Bid Review and Approval: Review and sign off on all bids, including attending pre-bid meetings with construction and modernization sales representatives and providing technical input to calculate labor and material costs.
  • Change Order Management: Identify, review, and sign off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals.
  • Industry Knowledge: Maintain up-to-date knowledge of all federal, state, and local elevator industry code requirements.
  • Company Knowledge: Maintain strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods.
  • Customer Service: Mediate and resolve complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.
  • Material Management: Determine what materials need to be ordered for job completion and coordinate and arrange for sub-contracting portions of installations.
  • Site Visits: Make weekly crew visits and day one visits to manage safety, site activities, and progress of employees and customers, documenting findings.
Requirements
  • Bachelor's degree (or equivalent combination of education and experience)
  • Valid driver's license and satisfactory Motor Vehicles Report
  • Thorough knowledge of the elevator industry and general management methods within the elevator industry
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables