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Assistant General Manager
2 months ago
Compensation Package
Up to $38,000 per year plus bonus
Benefits
Health and dental insurance
Paid vacation time
401K plan with company match
Flexible scheduling
Job Summary
The Assistant General Manager is a key member of the FFC Franchise Group Inc. management team, responsible for ensuring the smooth operation of the restaurant and providing exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to motivate and develop team members.
Key Responsibilities
- Customer Service
Provide exceptional service to customers, ensuring a positive dining experience and exceeding customer expectations.
Team DevelopmentAssist in the growth and development of Shift Managers and Associates, providing coaching and guidance to enhance their skills and responsibilities.
Operational ExcellenceEnsure the restaurant adheres to corporate, health department, and guest service standards, maintaining a clean and safe environment for customers and team members.
Financial ManagementProvide accurate and detailed financial records, including cash management, food cost, labor management, budgets, and internal controls.
CommunicationCommunicate effectively with management staff, vendors, and company administrative staff, ensuring seamless operations and resolving issues promptly.
LeadershipAct as a leader and role model to the store associates and management team, promoting a positive and productive work environment.
AdaptabilityBe flexible and adaptable, responding to changing circumstances and priorities while maintaining a focus on customer satisfaction and team development.