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Assistant General Manager

2 months ago


Russellville, Arkansas, United States FFC Franchise Group Inc Full time

Compensation Package

Up to $38,000 per year plus bonus

Benefits

Health and dental insurance

Paid vacation time

401K plan with company match

Flexible scheduling

Job Summary

The Assistant General Manager is a key member of the FFC Franchise Group Inc. management team, responsible for ensuring the smooth operation of the restaurant and providing exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to motivate and develop team members.

Key Responsibilities

  1. Customer Service

Provide exceptional service to customers, ensuring a positive dining experience and exceeding customer expectations.

Team Development

Assist in the growth and development of Shift Managers and Associates, providing coaching and guidance to enhance their skills and responsibilities.

Operational Excellence

Ensure the restaurant adheres to corporate, health department, and guest service standards, maintaining a clean and safe environment for customers and team members.

Financial Management

Provide accurate and detailed financial records, including cash management, food cost, labor management, budgets, and internal controls.

Communication

Communicate effectively with management staff, vendors, and company administrative staff, ensuring seamless operations and resolving issues promptly.

Leadership

Act as a leader and role model to the store associates and management team, promoting a positive and productive work environment.

Adaptability

Be flexible and adaptable, responding to changing circumstances and priorities while maintaining a focus on customer satisfaction and team development.