Restaurant Manager

3 weeks ago


Russellville, Arkansas, United States Sonic Full time
General Manager Job Description

As a General Manager at SONIC, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth. Your primary goal will be to create a positive and productive work environment that fosters employee engagement and retention.

Key Responsibilities:
  • Team Management: Supervise and train employees to ensure they have the skills and knowledge to provide excellent customer service and meet operational standards.
  • Operations: Direct and assign employees to ensure all aspects of food service meet operational standards, including food preparation, customer service, and inventory management.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Inventory Management: Monitor and maintain restaurant inventory levels, including food, paper, and other supplies, within cost control procedures.
  • Reporting and Analysis: Prepare and maintain all drive-in restaurant employment-related records and payroll records, and complete operational reports to identify areas for improvement.
Requirements:
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two years of restaurant management experience, preferably in QSR, with experience running shifts without supervision.
  • Skills: Leadership and supervisory practices, effective verbal and written communication skills, basic accounting and computer skills, and problem-solving, decision-making, and conflict-resolution skills.

Sonic and its independent franchise owners are Equal Opportunity Employers.


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