Customer Service Liaison
5 days ago
Company Overview
">At Graybar, we are a leading distributor of electrical, communications and data networking products. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world.
">Salary
">The estimated salary for this position is $23.00 per hour, depending on experience.
">Job Description
">We are seeking a Customer Service Liaison to serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
">In This Role You Will:
">- ">
- Ensure every customer experience is top notch in quality">
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues">
- Take an active role in selling Graybar goods and services on inbound calls">
- Provide support on product selection and application">
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims">
What You Bring to the Table:
">- ">
- Strong communication skills">
- Ability to handle a variety of customer situations with enthusiasm and tact">
- Some retail or counter sales experience preferred">
- 2 year or 4 year degree preferred">
Benefits
">We offer a comprehensive benefits package, including multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. You will also have access to Life Insurance coverage, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plans, 401(k) Savings Plan, Paid Vacation & Sick Days, Paid Holidays, Community Time Off, Predictable Work Schedules, Employee Recognition Program, Educational Reimbursement, and Career Development Programs.
">Why Should You Join Graybar?
">We welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar.
">About Us
">Graybar is committed to creating a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
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