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Customer Service Representative

2 months ago

Wayzata, Minnesota, United States Crew Carwash Full time
About Crew Carwash

Crew Carwash is a dynamic and customer-focused organization that values its employees and strives to provide an exceptional work environment.

Job Summary

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing top-notch customer service, resolving customer complaints, and promoting a positive work environment.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Respond to customer inquiries and resolve complaints in a timely and professional manner
  • Work collaboratively with team members to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills and product knowledge
  • Contribute to a positive and inclusive work environment that promotes diversity, equity, and inclusion
What We Offer
  • A competitive hourly rate of $16-17/hour, plus incentive/commission pay
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) with 100% company match
  • A generous paid time off policy and flexible scheduling options
  • Ongoing training and development opportunities to enhance customer service skills and product knowledge
  • A dynamic and supportive work environment that values diversity, equity, and inclusion
Requirements
  • High school diploma or equivalent required; some college or prior customer service experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and team members
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound judgments
  • Ability to maintain confidentiality and handle sensitive customer information with discretion