Collections Specialist II

1 week ago


San Diego, California, United States California Coast Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Collections Specialist II to join our team at California Coast Credit Union. As a key member of our collections team, you will be responsible for collecting on past due loans, minimizing financial losses, and providing exceptional service to our members.

Key Responsibilities
  • Collect on past due loans and minimize financial losses for the credit union
  • Establish and follow up on payment arrangements to cure delinquency
  • Maintain a high level of productivity and meet established departmental standards
  • Supervise and manage a portfolio of seriously past due loans
Requirements
  • Associate's degree or equivalent experience preferred
  • 2-5 years of applicable collections experience
  • Working knowledge of FDCPA guidelines and practices
  • Experience with Microsoft Applications (Excel, Word, and Outlook)
  • Strong analytical, time management, and organizational skills
Working Conditions

This position is primarily performed within a cubicle office setting and requires excellent communication and interpersonal skills. The ability to work well individually and as a member of a collections team is essential.

Salary Range

$21.0293 - $26.2866 per hour



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