Defective Parts Coordinator

5 days ago


Los Angeles, California, United States OGara Coach Company Full time
Job Title: Warranty Claims Specialist

We are looking for a highly organized and detail-focused individual to fill the role of Warranty Claims Specialist at OGara Coach Company. This position involves processing warranty claims from customers, preparing CSI documents, and coordinating with suppliers to resolve issues promptly.

**Key Responsibilities:**
- Process warranty claims from customers, adhering to factory or distributor guidelines.
- Maintain accurate records of warranty claims, using computer systems for data entry and tracking.
- Prepare and submit CSI documents to the factory and distributors for defective parts.
- Coordinate with suppliers and logistics teams to arrange shipment of replacement parts.

**Essential Skills and Qualifications:**
- Excellent communication skills, both written and verbal.
- Ability to read and comprehend instructions and information.
- Knowledge of automotive parts, preferably with experience in a similar role.
- Proficiency in computer software, including ten-key, microfiche machines, and ability to read vendor catalogs.

**About the Opportunity:**
This is a salaried position with a compensation package estimated at $48,000 - $58,000 per annum, based on location and experience. We offer a dynamic work environment that encourages teamwork and professional growth.

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