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Automotive Service Manager Trainee
2 months ago
Compensation: Hourly Wage plus Commission & Bonuses; $45-$65K+ Annually
Company Overview: At Midas - Touch of Gold, we are committed to delivering exceptional services for customer vehicles, focusing on inspection, diagnosis, and repair, leveraging the expertise gained through ASE Certifications and extensive automotive repair experience.
Position Overview: We are seeking dedicated individuals for the role of Automotive Service Manager Trainee/General Service Technician. This position is designed as a developmental opportunity for aspiring Store Managers, with a primary focus on performing essential services such as oil changes while gaining experience in customer interaction, appointment scheduling, and phone management.
Key Responsibilities:
- Provide outstanding customer service by actively listening and addressing customer needs.
- Follow up with customers regarding services requested and estimated completion times.
- Conduct thorough vehicle inspections and offer detailed recommendations, including creating computerized repair orders and sourcing necessary parts.
- Communicate pricing estimates to customers and promote shop service specials.
- Lead, mentor, and train team members while aligning with the company’s vision, core values, and employee creed.
- Supervise a team of up to ten employees.
- Oversee technicians in the inspection, diagnosis, and repair of various vehicle makes and models.
- Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
- Perform basic technician tasks such as oil changes and tire rotations.
- Complete additional duties as assigned.
Qualifications:
- Preferred experience of at least 2 years in a store or service management role.
- General knowledge of automotive systems and services.
- Exceptional customer service skills and a positive disposition.
- Strong communication and leadership abilities.
- Team-building skills and the capacity to follow established processes.
- Proficient in using computers and relevant software.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Valid driver's license required.
Compensation Structure:
- Base pay starting at $15.50/hour, with overtime opportunities.
- Guaranteed commission paid bi-weekly in addition to base hourly pay.
- Monthly bonus commissions based on store performance.
- Bi-weekly pay schedule.
Benefits:
- Health, Vision, and Dental Insurance.
- Paid Time Off, including holidays and vacation.
- Comprehensive training programs.
- Five-day work week.
- 401(k) retirement plan.
- Professional development reimbursement.
- Discounts on products and services.
