Flooring Installation Manager

1 month ago


Durham, North Carolina, United States Rite Rug Flooring Full time
Job Overview

Rite Rug Flooring is seeking a skilled and experienced Installation Manager to oversee the installation and service of flooring within a specified geographic region.

Key Responsibilities
  • Installation Management: Manage all installation and service of flooring, ensuring a high-quality end result for customers.
  • Customer Communication: Maintain close contact with customers throughout the installation process, addressing any concerns or issues promptly.
  • Product Suggestion: Provide customers with product suggestions to ensure the highest quality end result.
  • Troubleshooting: Troubleshoot any installation/flooring issues to determine the best solution for the customer.
  • Collaboration: Work closely with retail sales teams to understand customer needs and preferences.
  • Urgency and Problem-Solving: Display a sense of urgency to address and satisfy customer issues, and be able to work independently to problem-solve.
Requirements and Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: One year of sales experience, with experience in the flooring industry or construction a plus.
  • Customer Service: Exceptional customer service skills required.
  • Multi-Tasking: Ability to multi-task and prioritize duties required.
  • Physical Demands: Ability to lift at least 25 pounds required.


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