Community Ambassador

4 weeks ago


Irvine, California, United States American Campus Communities Full time

Community Assistant Role Summary

American Campus Communities is seeking a highly motivated and detail-oriented Community Assistant to join our team. As a Community Assistant, you will play a vital role in providing exceptional customer service and support to our residents, while also contributing to the overall success of our community.

Key Responsibilities:

  • Provide unparalleled customer service and support to residents, responding to their needs and concerns in a timely and professional manner.
  • Work closely with the management team to ensure the smooth operation of the community, including participating in the preparation and administration of Turn, Move-In, and Move-Out.
  • Assist with leasing and marketing efforts, including giving tours, answering leasing phone calls, and processing online inquiries.
  • Participate in community events and activities, including planning, attending, and documenting events, as well as promoting ACC programming and initiatives.
  • Perform administrative tasks, including working a structured administrative shift at the reception/leasing office, completing room/apartment inventories, and submitting required reports.

Requirements:

  • Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.
  • Maintain a minimum GPA and class load as determined by the property management guidelines.
  • Available to work regularly assigned office and on-call shifts, including weekdays and weekends based on academic schedule availability.

Why Join Our Team?

American Campus Communities is committed to creating a culture of inclusion, diversity, and equality in the workplace and our communities. We are dedicated to providing our residents with a dynamic and academically-conducive living experience, and we are seeking a Community Assistant who shares our values and is passionate about delivering exceptional customer service.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].


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