MOR Compliance Specialist III

ID: 413
Location: State of Nebraska
Department: CMS

Position Title: PBCA Compliance/Occupancy Specialist III - Nebraska

Classification: Exempt

Reports To: PBCA Compliance Manager

Department: Contract Management Services

Job Type: Regular

Job Status: Full Time

Grade: 47

Union: Non-Union

Work Schedule: Normal Business Hours

Location: Must reside in or be willing to relocate to Nebraska

Amount of Travel Required: 75% Primarily within the State of Nebraska

Positions Supervised: None

Starting Pay: $73,402 to $85,814 Annually DOQ

Total Pay Range: $73,402 to $98,160 Annually

Closes: Open until filled with priority given to applications received by a specified date.

Are you well-versed in Affordable Housing and seeking a fulfilling career? We currently have an exciting opportunity for you to apply for the MOR Compliance Specialist III position. Our growth is driving the need for highly qualified professionals to join our elite team of traveling telecommuters. Bring your skills and talents to a role where you'll have the opportunity to make a significant impact. As a MOR Compliance Specialist III, you will be tasked with conducting on-site Management Occupancy Review (MOR) audits of tenant files and owner policies to ensure compliance with federal regulations, HUD guidance, and the HAP Contract. This position may also support the MOR Compliance Specialists I and II by preparing all necessary documentation for the MOR and drafting reports for the audit of tenant files and owner policies. You will ensure that both internal and external quality standards are met by communicating any issues and potential solutions with management.

If you're in search of a comprehensive benefits package, we offer that as well:

• Accrue 150 hours of PTO in your first year
• Accrue up to 69 hours of Sick Leave per year
• 13 Paid Holidays annually
• Longevity pay available for years of service
• Medical & Vision Insurance - 90% Employer Paid
• Dental Insurance - 100% Employer Paid
• Washington State Retirement
• Deferred Compensation
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program
• Telecommute Opportunities Available
• And more

POSITION SUMMARY

This role is responsible for conducting on-site Management and Occupancy reviews (MOR).

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To successfully accomplish this job, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to assist qualified individuals with disabilities in performing the essential functions.

Essential Function Summaries

• Conduct physical on-site inspections of multi-family properties to assess compliance with HUD regulations.
• Perform on-site audits of tenant files, EIV, and review Section 8 HUD vouchers to ensure adherence to HUD regulations.
• Provide feedback and follow-up to owners and management agents by identifying and resolving issues related to property operations, management deficiencies, excessive vacancies, or other areas identified during reviews or as directed by HUD.
• Travel within the state and occasionally out of state as assigned.
• Book travel arrangements including airfare, hotel, and rental car as needed.
• Reconcile credit card statements, submit travel vouchers, and complete contingency fees.
• Support the team by backing up Compliance/Occupancy Specialists I and II as needed.
• Professionally interact with Owners and Management Agents, assisting with inquiries related to various HUD handbooks, housing notices, guidebooks, etc.
• Research property specifications and related HUD regulations.
• Prepare or review all required documents for an MOR, including completing required property-specific checklists, reviewing necessary desk reviews, and tenant files.
• Prepare a cheat sheet to complete MOR reports and prepare for delivery to Owners, Agents, and HUD.
• Create and review quarterly Work Plans to be submitted to HUD.
• Review and respond to MOR responses received from Owner/Agents.
• Participate in training new hires, internal staff, and owner/agents by developing and presenting materials as needed.
• Research and respond to inquiries from HUD asset managers.
• Other duties as assigned.

POSITION QUALIFICATIONS

Diversity, Equity and Inclusion Requirements

As part of Bremerton Housing Authority's commitment to fostering an equitable and inclusive workplace, all BHA staff must demonstrate a commitment to cultivating a workplace culture that values diversity, equity, and inclusion. They must work collaboratively to create and maintain an inclusive environment where all team members feel valued and included and must be willing to participate in equity and inclusion education and training programs.

Required Education and Experience

Education: Bachelor's Degree: Required in Business, Public Administration, Accounting, Communications, or related field.

Experience:

• At least 4 years of experience in affordable housing or public housing programs with demonstrated ability to understand HUD forms and handbooks.

Or At least 5 years managing residential properties with the responsibility of auditing residential records for program compliance.

• At least 3 years of experience in working directly (face-to-face) with diverse customers and composing detailed content of professional documents, letters, memos, and reports.

Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and experience when relevant.

Computer Skills: Intermediate user of Microsoft Office products, including Word, Excel, and Outlook.

This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Certifications & Licenses: A Multi-family Housing Occupancy certification or similar certification is required.

Other Requirements: Must possess a valid driver's license, be insurable under BHA's auto insurance policy, and be able to drive several hours a day.

Must participate in regional and overnight travel, including out-of-state, as needed.

Technical Requirements for Telecommuting:

The employee provides phone/phone services, and adequate Internet connectivity such as broadband cable internet connection. The employee also provides a designated office space within the employee's home, along with desk, chair, and personal office supplies. BHA supplies a computer, 2 monitors, keyboard, mouse, phone, UPS (uninterruptible power supply), and remote access to the BHA environment. Initial training is held at BHA headquarters.

Required Competencies

• Accountability - Ability to accept responsibility and account for their actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely with proper grammar and sentence structure.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ability to drive an automobile - Must be licensed and able to drive to various work sites using a two or four-door passenger car.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Judgment - The ability to formulate a sound decision using the available information.
• Motivation - Ability to inspire self and others to reach goals or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Reliability - The trait of being dependable and trustworthy.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Tactful - Ability to avoid being offensive when communicating with others, maintain diplomatic relations or good customer services, and show consideration for others with diverse backgrounds.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Self-Confident - The trait of being comfortable in making decisions for oneself.
• Technical Aptitude – Performance Based Contract Administration (PBCA) Programs - Ability to comprehend complex technical knowledge and terminology of Project-Based Section 8 housing programs and applicable federal, state, and local laws within the first six months in the position.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Tolerance - Ability to work successfully with a variety of people without making judgments.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

WORK ENVIRONMENT

The employee in this position primarily drives a vehicle, works on location at various multi-family properties, or telecommutes from hotels/motels or their home office. The employee conducts MOR's on-site at various multi-family properties where stair climbing, reaching, squatting, and other physical requirements may be needed to review the property. Hearing and speaking are necessary to communicate with on-site owners and agents. Hand-eye coordination is necessary to operate various pieces of office equipment such as laptops and cell phones and is also necessary for driving to the various work sites. The employee may occasionally need to lift and carry up to 20 lbs. While telecommuting in their home office, they primarily sit at a desk but have the opportunity to move about at will. The work environment is fast-paced, high volume, deadline-driven, and very detail-oriented.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand O 10 lbs or less O

Walk O 11-20 lbs O

Sit F 21-50 lbs N

Manually Manipulate F lbs. N

Reach Outward O

Reach Above Shoulder O Push/Pull

Climb N 12 lbs or less O

Crawl N 13-25 lbs O

Squat or Kneel N 26-40 lbs. N

Bend O lbs N

Grasp O

Speak F

Other Physical Requirements

• Vision (Near)

• Sense of Sound - listening to instructions and customer comments

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