Food Service Team Member
2 weeks ago
We are seeking a dedicated Food Service Team Member to join our team at Bricktown Brewery in Owasso, OK. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.
Job SummaryThe ideal candidate will possess excellent communication skills, be able to work efficiently in a fast-paced environment, and demonstrate a strong commitment to maintaining a clean and organized workspace.
Key Responsibilities:- Take Orders: Accurately take food and beverage orders from guests and ring them into the Point of Sale system.
- Serve Food and Beverages: Deliver food and drinks to tables in a timely manner, ensuring accuracy and presentation.
- Customer Service: Attend to guests' needs throughout their dining experience, including refilling drinks, addressing questions, and resolving any issues.
- Clean and Prepare: Pre-buss tables throughout guests' visits and clean/reset tables upon departure.
- Process Payments: Present bills, accept payments, and provide change or process credit card transactions.
- Maintain Cleanliness: Keep the dining area clean and organized, performing side work and maintaining service stations.
- Collaborate with Team: Work closely with kitchen staff and other servers to ensure a smooth and efficient dining experience.
- Adhere to Health and Safety Standards: Follow all food safety and sanitation guidelines.
- Experience: Previous experience as a server or in the food and beverage industry is preferred but not required.
- Customer Service Skills: Strong interpersonal and communication skills with a friendly and professional demeanor.
- Physical Stamina: Ability to stand, walk, and carry food & beverages for extended periods.
- Team Player: Cooperative and willing to assist colleagues and contribute to a positive work environment.
- Availability: Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
- Education: High school diploma or equivalent preferred.
- Employee Discounts: Discounts on food and merchandise.
- Opportunities for Growth: Career advancement opportunities within the company.
- Comprehensive Training Program: On-the-job training to help you succeed in your role.
- Flexible Scheduling: Opportunities for flexible scheduling to meet your needs.
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