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Customer Support Representative

2 months ago


Gainesville, Florida, United States The Hertz Corporation Full time
Position Overview

The Customer Support Representative plays a crucial role in engaging with clients regarding their rental experiences. This position focuses on enhancing revenue through strategic recommendations of products and services while effectively addressing any customer concerns.

Key Responsibilities
  • Consult with customers to understand their needs and provide tailored solutions.
  • Promote additional services and products to maximize revenue opportunities.
  • Resolve customer objections with professionalism and care.
  • Deliver exceptional customer service to ensure a positive rental experience.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment. A background in retail or automotive services is preferred.