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Customer Acquisition Specialist

2 months ago

Baltimore, Maryland, United States DreamCrafters Management Full time
About Dreamcrafters Management

We are a leading customer acquisition partner for telecommunications companies nationwide, providing a value-added approach to help companies connect with potential buyers. Our scalable customer relations model leverages deep industry expertise and a team of professionally trained marketing professionals.

Job Summary

We are seeking a highly motivated Marketing Assistant to join our team. As a liaison between our clients and their customers, you will schedule appointments, enhance the customer experience, and build customer loyalty. Your primary focus will be on facilitating effective delivery and installation, processing upgrades and downgrades, and assisting customers in selecting the products and services that best suit their technology and communications goals.

Responsibilities
  • Schedule appointments with customers to discuss telecommunication services
  • Enhance the customer experience and build customer loyalty
  • Facilitate effective delivery and installation
  • Process upgrades, downgrades, and new product purchases
  • Assist customers in selecting the products and services that best suit their technology and communications goals
Requirements
  • Associates degree or at least one year of experience in customer service or sales
  • Ability and willingness to travel
  • Competitive nature, including a sports or military background
  • Remarkable problem-solving skills
  • Attentive to detail
  • Exceptional customer service skills
  • Motivated and eager to learn
Work Schedule

This full-time position requires some flexibility, including travel and potentially working some evenings and weekends.