Community Associate

5 days ago


Albuquerque, New Mexico, United States Regus Management Group, LLC Full time
About the Role

As a Community Associate at Regus Management Group, LLC, you will be the face of our company, providing exceptional customer service to our clients. Your primary responsibility will be to ensure that our customers have a positive experience at our centers, handling their queries, and resolving any issues that may arise.

Key Responsibilities

* Provide excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner
* Manage multiple tasks simultaneously, prioritizing customer needs and ensuring that all services are properly charged
* Collaborate with the Community Manager to plan and execute networking events, promoting a sense of community among our clients
* Maintain a clean and organized workspace, ensuring that all facilities and equipment are in good working order

Requirements

* 1+ year of customer service experience, with a proven track record of providing excellent service
* Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
* Ability to work in a fast-paced environment, adapting to changing situations and priorities
* Proficiency in MS Office and other basic IT equipment

What We Offer

* Competitive total compensation package, including a quarterly bonus plan program
* Generous paid time off plans, including 11 paid company holidays per calendar year
* Comprehensive health care for all full-time team members, with some plan options for part-timers
* Opportunities for career growth and development, aligned with a bright and inspiring work environment

About Us

Regus Management Group, LLC is a leading provider of flexible workspace solutions, with a global network of centers across over 120 countries. We are committed to providing our customers with exceptional service, supporting their business needs, and helping them to succeed.
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