Community Associate

5 days ago


Albuquerque, New Mexico, United States IWG Full time
{"title": "Community Associate", "description": "About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at IWG. As a Community Associate, you will be responsible for providing exceptional customer service, managing multiple tasks, and ensuring a seamless experience for our customers.

Key Responsibilities
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Manage multiple tasks, prioritizing and completing tasks efficiently to meet deadlines
  • Work closely with the Community Manager to plan and execute events, promotions, and other initiatives to drive customer engagement and retention
  • Ensure the workspace is clean, organized, and well-maintained, adhering to IWG's high standards
  • Collaborate with colleagues to achieve team goals and objectives
What We Offer

As a Community Associate at IWG, you will enjoy a competitive total compensation package, including a generous paid time off plan, 11 paid company holidays, and a quarterly bonus plan program. You will also have access to training and development opportunities, a bright and inspiring work environment, and a professional workplace community.

Requirements
  • 1+ year of customer service experience, ideally in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities
  • Basic IT skills, including proficiency in MS Office and other software applications
  • Legally eligible to work in the country you are applying within and at least 18 years old
Why IWG?

IWG is a leading provider of workspace solutions, with a global network of over 120 countries. We are committed to providing our customers with a world-class experience, and we are seeking talented individuals who share our passion for delivering exceptional service.

As a Community Associate at IWG, you will have the opportunity to work with a diverse range of customers, from entrepreneurs to large corporations, and to contribute to the growth and success of our business.

We are an equal opportunities employer, and we welcome applications from candidates of all backgrounds and experiences.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, and requirements associated with the role.

", "lang_code": "en"}
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