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Customer Service Associate

2 months ago

Dallas, Texas, United States Claudia Salas - State Farm Agent Full time
Job Overview

Position Summary

Are you a friendly and service-oriented individual? Do you thrive in a public-facing role? If so, a position with Claudia Salas - State Farm Agent could be an excellent fit for you. As a representative, you will be involved in promoting State Farm's insurance and financial service offerings.

Key Responsibilities

  • Deliver timely, precise, and courteous customer service. This includes addressing questions about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.

What We Offer

  • Competitive salary with commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours

Qualifications

  • Strong interpersonal abilities
  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Proactive in addressing challenges
  • Bilingual candidates, particularly in Spanish, are preferred
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you possess the drive to excel and envision yourself in this role, we encourage you to submit your application. We will reach out regarding the next steps in the interview process.

This role is with Claudia Salas - State Farm Agent, an independent contractor, and not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training programs. Agents operate independently and hire their own staff, meaning that employees of State Farm agents are not considered employees of State Farm.