Client Services Representative

6 hours ago


Salt Lake, Utah, United States HMG Plus Inc Full time
About the Role

HMG Plus Inc is seeking a highly skilled Guest Services Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and guests.

Key Responsibilities
  • Answer incoming calls and transfer them to the relevant department or person.
  • Assign offices to visiting attorneys and clients, ensuring that all their needs are met.
  • Greet guests and escort them to their designated meeting rooms or offices.
  • Reserve meeting space and arrange for catering, technology, and other support services as needed.
  • Order cars for attorneys and clients, as required.
  • Add guest names to our building security system to ensure smooth access.
  • Act as the single point of contact for all calls, providing information and directing callers to the relevant department.
  • Stay up-to-date on conference room schedules and direct callers and visitors accordingly.
Requirements
  • Bachelor's degree preferred.
  • Minimum of 3 years of experience in a fast-paced customer service environment.


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