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Customer Service Representative

2 months ago

Houma, Louisiana, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Answer product questions, provide product information, and make recommendations to customers
  • Process sales transactions accurately and efficiently
  • Assist customers with product selection, including tinting and mixing paint
  • Maintain a clean and organized store environment, including stocking shelves and setting up displays
  • Meet or exceed sales goals, while providing exceptional customer service
Requirements
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
  • Preferred qualifications include a valid driver's license, high school diploma or equivalent, and previous experience in a retail or customer service role
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, while providing exceptional customer service and contributing to the success of our team. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.