Community Director
4 weeks ago
Brandywine Homes USA is a leading provider of residential communities in the San Antonio and Houston areas. We are seeking a highly skilled Community Director to join our team.
Job Summary:
The Community Director is responsible for the overall success of our communities, including leasing, customer satisfaction, and financial performance. This role requires a strong leader who can motivate and direct a team of leasing professionals to achieve business objectives.
Main Responsibilities:
- Oversee the leasing process from vacancy through to move in, including lease creation, notifications, and payment collection.
- Manage the move in process – ensure tenants receive their welcome package and executed lease and keys.
- Manage the move out process – review tenant schedules, ensure security deposits are returned in state mandated timelines, and notify the service manager of all upcoming turns.
- Manage all HOA correspondence and violations to ensure violations are cured in a timely manner.
- Handle all tenant escalations in a positive and cooperative manner.
- Manage approvals for all property management vendor payments.
- Send out work orders for all maintenance issues as they arise and ensure work is completed in a timely professional manner.
- Process all invoices weekly.
- Work with local turnover vendors to create budgets and complete the turns.
Requirements:
- A high school diploma or equivalent.
- A real estate license in the home state and other states as required.
- Reliable transportation.
- Knowledge of local housing ordinances and eviction procedures.
- A complete understanding of fair housing laws.
- An above-average ability to communicate with others and work as part of a team remotely.
- Intermediate computer skills and the ability to learn new software.
- Knowledge of rental property management standards and practices.
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