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Project Coordinator

2 months ago

Lexington, Kentucky, United States Paul Davis Company Owned Store Full time
Job Overview

Are you driven by a commitment to assist others and achieve outcomes? Do you excel as an independent yet collaborative team member who takes initiative and accomplishes tasks? Are you comfortable in a dynamic work environment where urgency is essential? Do you possess a sharp attention to detail and ensure thoroughness in your responsibilities? If so, we invite you to consider this opportunity.


Position Summary

The Coordinator will operate within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department. This role serves as a vital link for clients to ascertain project needs and specifications. The Coordinator will manage and organize tasks while supporting team members as required.


Compensation:

$40,000 - $46,000 per year


Key Responsibilities:
  • Provide support to Mitigation Manager, Reconstruction Production Manager, or Project Director as necessary.
  • Handle incoming communications on office and mobile lines.
  • Conduct intake for new projects.
  • Collaborate with clients, customers, and vendors.
  • Document job notes in operating systems.
  • Complete compliance tasks in primary operating systems.
  • Create new project files.
  • Generate and dispatch invoices for projects.
  • Maintain and organize job files and project documentation.
  • Conduct collections calls for the Accounts Receivable department.
  • Generate reports in the main operating system, RMS.
  • Ensure that current projects are on schedule.
  • Coordinate project schedules, resources, equipment, and labor.
  • Act as a liaison with clients to identify and define project requirements.
  • Ensure client needs are met from initiation to completion of the project.
  • Assist Project Managers with updates and information regarding projects.
  • Perform additional duties as assigned.

Required Skills and Qualifications:
  • Proficient in Microsoft Office applications (Outlook, Word, Excel).
  • Strong customer service skills.
  • Effective communication abilities.
  • Typing proficiency.
  • Administrative capabilities.
  • Aptitude to learn and operate primary systems: RMS, Xactimate, Luxor, Contractor Connection, ADP, Sage, SharePoint, and One Drive.
  • Ability to create documents and invoices.
  • Competence in communicating with customers over the phone.
  • Familiarity with office equipment (printer, phone system, computers).
  • Capacity to work independently.
  • Ability to manage multiple projects simultaneously.
  • Stress management and composure.
  • Maintain confidentiality.

Education and Experience:
  • High School Diploma or GED required.
  • Experience in customer service.
  • Three or more years in an administrative role.

Preferred Qualifications:
  • Associate Degree preferred.
  • One or more years of experience in the restoration or related industry.

Physical Requirements:
  • Must be able to remain in a stationary position for extended periods.
  • Occasional movement within the office to access files and equipment.
  • Regular operation of a computer and other office machinery.
  • Ability to observe and process information on a computer and documents.
  • Effective communication with customers over the phone.
  • Occasional lifting of up to 10 lbs.
  • Capability to safely operate a company vehicle.

Impactful Contribution:

Paul Davis is proud of its legacy of serving individuals during their times of need, particularly in the face of disaster. We are dedicated to being a customer, employee, and client-focused organization, passionately serving our community and becoming an invaluable partner through our committed efforts.