**Chief Technology Officer: Lead the Future of Customer Service**

2 weeks ago


San Diego, California, United States ReFocus AI Full time
About ReFocus AI

We are a growing, revenue-generating startup that helps insurance professionals create better relationships with their customers to ensure more renewals. Our mission is to revolutionize the customer service industry by providing personalized and exceptional experiences.

Job Summary

We are seeking a highly experienced and strategic Chief Technology Officer to join our team. As a key member of our leadership team, you will be responsible for leading the development and growth of our technology platforms, partnerships, and external relationships.

Key Responsibilities
  • Technology Strategy: Develop and implement a comprehensive technology strategy that aligns with our business goals and objectives.
  • Leadership: Lead a team of engineers and developers to design, build, and maintain complex web applications.
  • Partnerships: Establish and maintain partnerships with external organizations to drive innovation and growth.
  • Communication: Communicate technology strategy and plans to stakeholders, including partners, investors, and employees.
  • Cloud Architecture: Design and implement cloud-based infrastructure to support machine learning models and web applications.
  • Machine Learning: Develop and deploy machine learning algorithms and architectures to support business objectives.
Requirements
  • Leadership Experience: 2+ years of experience in an IT leadership position or as a CTO.
  • Technical Skills: 5+ years of experience designing, building, and maintaining complex web applications, with expertise in Python, Java, and JavaScript.
  • Cloud Experience: 2+ years of experience deploying code through containerization and CI/CD to AWS.
  • Machine Learning: 2+ years of experience supporting the deployment of new machine learning algorithms and architectures to the cloud.
Preferred Qualifications
  • ETL Experience: 2 years of experience with ETL platforms such as Mulesoft and AWS Glue.
  • Cloud Architect Certification: Cloud Architect AWS Certification.
  • SCRUM Experience: Past role with SCRUM or product owner responsibilities.
About Us

We are an Equal Opportunity Employer that provides equal opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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