Commercial Tire Operations Manager

1 week ago


Durham, North Carolina, United States Snider Fleet Solutions Full time

About Snider Fleet Solutions: We are a prominent provider in the commercial tire sector, specializing in tire sales and retreading services, committed to delivering exceptional quality and innovation.

Position Overview:

We are seeking a dedicated individual to assume the role of Commercial Tire Service Manager. This position is pivotal in overseeing our service operations and ensuring customer satisfaction.

Key Duties:

  • Direct and coordinate daily service operations for commercial tire technicians.
  • Ensure adherence to safety protocols while meeting customer requirements effectively.
  • Engage with both local and national account clients within the transportation sector.

Primary Responsibilities:

  • Assign and monitor service work orders.
  • Evaluate technician performance against productivity and revenue targets.
  • Manage departmental costs and inventory levels.
  • Uphold service excellence and customer satisfaction standards.
  • Utilize software systems to assist with customer queries.
  • Maintain a safe, compliant, and organized work environment.

Qualifications:

  • High School Diploma or equivalent.
  • A minimum of 2 years in a relevant management role.
  • Must be at least 21 years old with a clean driving record.
  • Strong leadership, organizational, and time management capabilities.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office and other relevant software.
  • Ability to thrive in a fast-paced, results-driven environment.

Benefits of Working with Us:

  • Opportunities for career growth.
  • Comprehensive benefits package.
  • A collaborative team atmosphere.
  • Access to training and development initiatives.


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