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Support Services Staffing Specialist
2 months ago
Position Overview
The Support Services Staffing Specialist is responsible for executing staffing operations across all Support Services divisions, adhering to established protocols and guidelines. This role plays a crucial part in ensuring optimal staffing levels for Support Services personnel.
Key Responsibilities
- Manage staffing coordination and placement for all Support Services divisions in alignment with Medstar staffing principles.
- Collaborate with the Staffing Manager to address and resolve unique staffing challenges as they arise.
- Input, oversee, and maintain precise computerized schedules for personnel on a monthly basis.
- Conduct thorough reviews of time schedules to ensure accuracy, identify variances, and confirm compliance with staffing matrices and standard ratios.
- Update and maintain daily schedule modifications within the scheduling system.
- Ensure census accuracy in the scheduling system and disseminate staffing updates to Support Services divisions.
- Provide coverage for unexpected absences and secure additional staff as necessary.
- Keep management informed regarding patterns of absenteeism, excessive sick leave, and habitual tardiness.
- Develop and maintain systems for recording, evaluating, and distributing staffing schedules and reports to enhance the efficiency of the staffing system.
- Answer incoming calls with professionalism and proper etiquette.
- Communicate with team members regarding upcoming staff changes or essential information for subsequent shifts.
- Assist managers in meeting scheduling deadlines and provide necessary support.
- Conduct staffing and personnel analyses to identify trends and productivity, offering statistical insights for budget planning.
- Notify licensed staff of renewal deadlines and follow up as required.
- Organize and oversee various projects and initiatives within the Staffing Office, ensuring alignment with the hospital's strategic and operational objectives.
- Act as a liaison between internal departments and external vendors.
- Manage the collection and distribution of statistical data related to departmental evaluation, control, and planning.
- Support colleagues with their responsibilities as needed.
- Collaborate with others to initiate and coordinate continuous quality improvement efforts throughout Support Services.
Qualifications
- High School Diploma or GED is required; an Associate's degree is preferred.
- 1-2 years of experience in a fast-paced environment is required; experience in payroll and/or scheduling is preferred.
- Strong organizational, interpersonal, and computer skills, along with excellent phone etiquette, are essential.
