Shop Operations Manager

7 days ago


Wichita, Kansas, United States Bruckner Truck Full time
Job Summary:

We are seeking a highly skilled and experienced Shop Operations Manager to join our team at Bruckner Truck & Equipment. As a key member of our Service Department, you will be responsible for the safe, efficient, and profitable operation of our service facilities.

Key Responsibilities:
  • Diagnostic and Repair Management: Oversee the diagnosis and repair of all types of truck problems, ensuring that all work is completed to the highest standards.
  • Team Leadership: Supervise and mentor a team of mechanics, providing guidance and support to ensure that they have the skills and knowledge needed to perform their jobs effectively.
  • Scheduling and Resource Management: Schedule and assign jobs and work areas to employees based on their skills and knowledge, ensuring that work is completed efficiently and effectively.
  • Quality Control: Inspect and advise mechanics on work as it progresses, ensuring that all repairs meet our high standards.
  • Customer Communication: Communicate with customers to determine their truck repair needs, provide estimates, and keep them informed of the status of their repairs.
  • Parts Management: Work with the Parts Department to ensure that all necessary parts are available and that orders are processed efficiently.
  • Repair Order Management: Complete repair orders, ensuring that all necessary information is included and that all repairs are coded correctly.
  • Warranty and Compliance: Ensure that all repairs are warrantable and that all necessary documentation is completed.
  • Safety and Security: Ensure that all employees have a safe and secure working environment, and that all company policies and procedures are followed.
Requirements:
  • Education: High school diploma required.
  • Experience: Minimum four years as a mechanic and at least two years as a shop foreman or lead mechanic.
  • Skills: Strong diagnostic and repair skills, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment.
  • Certifications: Commercial Drivers License (CDL) required.
What We Offer:
  • Competitive Compensation: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Family-Oriented Environment: We offer a family-oriented work environment and a commitment to employee well-being.

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