Shop Operations Manager
7 days ago
We are seeking a highly skilled and experienced Shop Operations Manager to join our team at Bruckner Truck & Equipment. As a key member of our Service Department, you will be responsible for the safe, efficient, and profitable operation of our service facilities.
Key Responsibilities:- Diagnostic and Repair Management: Oversee the diagnosis and repair of all types of truck problems, ensuring that all work is completed to the highest standards.
- Team Leadership: Supervise and mentor a team of mechanics, providing guidance and support to ensure that they have the skills and knowledge needed to perform their jobs effectively.
- Scheduling and Resource Management: Schedule and assign jobs and work areas to employees based on their skills and knowledge, ensuring that work is completed efficiently and effectively.
- Quality Control: Inspect and advise mechanics on work as it progresses, ensuring that all repairs meet our high standards.
- Customer Communication: Communicate with customers to determine their truck repair needs, provide estimates, and keep them informed of the status of their repairs.
- Parts Management: Work with the Parts Department to ensure that all necessary parts are available and that orders are processed efficiently.
- Repair Order Management: Complete repair orders, ensuring that all necessary information is included and that all repairs are coded correctly.
- Warranty and Compliance: Ensure that all repairs are warrantable and that all necessary documentation is completed.
- Safety and Security: Ensure that all employees have a safe and secure working environment, and that all company policies and procedures are followed.
- Education: High school diploma required.
- Experience: Minimum four years as a mechanic and at least two years as a shop foreman or lead mechanic.
- Skills: Strong diagnostic and repair skills, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment.
- Certifications: Commercial Drivers License (CDL) required.
- Competitive Compensation: We offer a competitive salary and benefits package.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth.
- Family-Oriented Environment: We offer a family-oriented work environment and a commitment to employee well-being.
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