Client Retention Specialist
1 week ago
We are seeking a talented individual to fill the role of Frozen Food Experience Coordinator. In this position, you will play a critical role in ensuring our customers have a seamless experience with our products. You will work closely with our Social Media / Marketing Team to develop and execute strategies that drive customer loyalty and retention.
Responsibilities:
- Address customer inquiries and concerns via phone, email, chat, social media, and other inbound channels.
- Collaborate with senior leadership to develop and implement strategies for workflow automation and customer retention.
- Utilize advanced software tools to analyze customer data and identify trends that inform business decisions.
Qualifications:
- A college degree in a business-related field or equivalent experience preferred.
- Strong communication skills and technical aptitude.
- Pride in your work and a passion for delivering exceptional customer experiences.
Benefits:
- Paid Time Off (PTO) and paid holidays.
- Discounts on Personal Trainer Food meals.
- Growth opportunities to take on new challenges and advance your career.
This position is semi-remote with our physical office located in The Colony, TX. Estimated salary: $58,000 - $68,000 per year.
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Food Industry Client Advocate
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