Guest Experience Manager

About the RoleThe High-End Guest Experience Specialist will be the face of our resort, ensuring that every guest interaction is nothing short of exceptional. With a strong focus on customer satisfaction, this individual will proactively anticipate the needs of our guests and deliver tailored solutions that meet their unique preferences.

Welcome to Stanly Ranch">We are a private Napa Ranch cultivating the future of wellbeing. Our land was established with legacy in mind and furthers its progression now with enlightened 21st-century ideals. We empower an immersive agricultural experience intended to not only revitalize those lucky enough to visit but to leave them transformed.">Job...

Stanly Ranch invites highly motivated and detail-oriented professionals to join their team as Resort Operators, offering a unique opportunity to thrive in a fast-paced and rewarding environment.ResponsibilitiesThis role involves providing top-notch customer service, resolving issues efficiently, and maintaining a deep understanding of our products and...

Carneros Resort and Spa is seeking a skilled Luxury Retail Manager to lead our retail team. As a key member of our hospitality team, you will be responsible for creating a memorable shopping experience for our guests. Your expertise in luxury retail and ability to drive sales will be invaluable in achieving our business goals.Responsibilities:Develop and...

Job Title: Hotel Operations ManagerAzul Hospitality is seeking a results-driven Hotel Operations Manager to oversee front office, housekeeping, and maintenance operations, ensuring exceptional guest experiences and optimizing revenue.About the Role:This full-time position is responsible for managing day-to-day hotel operations, including front office,...

Job Title: Customer Experience ManagerLocation: Napa, CaliforniaAbout Us: Farm Collective is a pioneering winery that crafts artisanal wines and creates immersive experiences. We are seeking an experienced Customer Experience Manager to join our team in Napa, California. Job Description:Job Summary: As a Customer Experience Manager, you will be responsible...

We are currently seeking a seasoned Restaurant Operations Manager to lead our Front of House team at Zuzu. With a focus on exceptional guest service and seamless dining experiences, this role is perfect for a motivated and organized individual with a passion for the hospitality industry.As a key member of our management team, you will be responsible for...

Job ResponsibilitiesAs a Server at the Rutherford Grill, your primary responsibility will be to ensure that every guest has a memorable dining experience. This includes taking orders, serving food and beverages, and handling customer inquiries and complaints in a professional and courteous manner. You will also be responsible for maintaining a clean and...

Gecko Hospitality is a leading hospitality management company seeking talented individuals to join our team. We offer competitive compensation, including an estimated $80,000 - $120,000 per year, depending on experience and location. As a General Manager, you will be responsible for overseeing the daily operations of a full-service property, including...

Guest Services Professional WantedAt Carneros Resort and Spa, we're dedicated to providing exceptional guest experiences that exceed expectations. As a Front Desk Agent, you'll play a critical role in ensuring every guest feels welcome, informed, and supported throughout their stay. If you're passionate about delivering top-notch customer service, we want to...

Join Our TeamWe are looking for an experienced Food and Beverage Director to join our team at Carneros Resort and Spa. As a key member of our leadership team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and improving operational efficiency.Responsibilities:Oversee the daily operations of all food and beverage...

Restaurant Manager Job DescriptionTarla Grill is seeking a dedicated and experienced Restaurant Manager to oversee daily operations.About Tarla GrillWe prioritize using local, seasonal, and organic fare whenever possible. Our commitment to sourcing ingredients from Turkey and Greece reflects our values of promoting the relationship between mankind and the...

Company OverviewHillstone Restaurant Group is a leading restaurant chain dedicated to delivering exceptional dining experiences. Our mission is to provide high-quality food, warm hospitality, and a welcoming atmosphere that makes every guest feel at home.SalaryWe offer a competitive compensation package, with an estimated salary of $40-$50 per hour,...

About the RoleThe successful candidate will be responsible for creating memorable guest experiences, managing team performance, and upholding a culture of accountability and excellence.You will oversee daily food and beverage operations, including setup, service, and breakdown, ensuring efficiency and high standards.

About the RoleWe are seeking a highly skilled Customer Relations Manager to join our team at Realm Cellars. The successful candidate will be responsible for leading all customer service, sales activities, and fulfillment related to seasonal Releases and other special offerings or events.Key ResponsibilitiesCustomer Service: Ensure all customers' needs are...

Culinary Leadership RoleJoin us at Stanly Ranch as the Director of Food and Beverage. This leadership position oversees the entire Food & Beverage operation, including restaurants, bars, catering, and events.Your key responsibilities will include developing and executing innovative food and beverage strategies, managing a talented team of culinary and...

Are you a seasoned hospitality professional seeking a challenging role at La Toque, one of Napa's premier luxury hotels? We're looking for an Executive Service Manager to join our team and help us deliver exceptional service experiences to our guests.About the RoleThis is a full-time position with a competitive salary range of $55,000 - $75,000 per year,...

Job SummaryWe are seeking a highly motivated Chef and Operations Manager to join our team at Hop Creek. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen and food service departments.The ideal candidate will have previous experience in food service or related fields, with a strong understanding...

Company Overview">Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. Each property is unique, sharing a crafted approach to luxury that brings the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious service.">Salary and Benefits">We offer a competitive...

We are seeking an exceptional Culinary Director to join our team at Charlie Palmer Steak Napa, a renowned restaurant in the Archer Hotel. This is a high-level leadership position that requires exceptional culinary expertise, strategic oversight of kitchen operations, and a dedication to mentoring a team to deliver elevated, consistent dining experiences.The...