Family Services Assistant

4 weeks ago

Chesapeake, Virginia, United States City of Chesapeake Full time

The City of Chesapeake seeks a highly skilled Family Services Assistant to provide critical support to assigned Social Workers and clients. This role is responsible for ensuring the safety and well-being of assigned clients, crisis intervention, counseling, training, and locating resources for clients. The Family Services Assistant works within a general outline of work to be performed, developing work methods and sequences under general supervision.

  • Assists Social Workers with investigations of abuse, neglect, or exploitation complaints, and accompanies them on out-of-town and in-town placements.
  • Schedules appointments for doctor/therapy visits and transports clients to these appointments.
  • Teaches parenting skills to foster and biological parents, observes visits with foster children and family members, and counsels foster children and foster parents.
  • Conducts in-home interviews, monitors clients in the home to observe living conditions, behavioral changes, and medical needs.
  • Counsels clients on budgeting, personal care, and homemaking/housekeeping, assists with basic bookkeeping tasks, and completes applications for Social Security.
  • Coordinates services with public and private agencies, secures benefits and services for clients as required, and explores resources to aid in payment of medication, utilities, and food.
  • Assists with independent living programs, informs Social Workers/Supervisors of client special needs, and changes in medical, personal, or home situations.
  • Monitors children returned to the physical/legal custody of biological parents or prior custodians.
  • Performs routine office tasks such as record keeping, data entry, typing, filing, telephoning, faxing, and photocopying.
  • Attends staff meetings to exchange information and attends workshops and in-service training to improve professional skills.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Required Qualifications

  • VOCATIONAL / EDUCATIONAL REQUIREMENT: Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in Social Work or a closely related field.
  • SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record in compliance with City Driving Standards.
  • EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
  • SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Preferred Qualifications

  • Associate's Degree in a related human services field (Social Work, Human Services, Sociology, Psychology, Family & Child Development, Counseling, Gerontology, or Guidance & Counseling).
  • One (1) year of related experience or an equivalent combination of education and training.
  • Case management techniques, principles, and practices experience to evaluate and coordinate the delivery of service to customers and their families.
  • Ability to remain compliant with case requirements.
  • Familiar with Microsoft suite and have the ability to create spreadsheets.

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