Customer Delight Specialist

4 days ago


Pacific Beach, Washington, United States Seabrook Full time
Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Provide overnight shift coverage on a rotating basis, responding to any guest concerns or maintenance issues that arise during the night.
  • Maintain clear communication with all departments, ensuring smooth coordination of guest requests, special accommodations, and home assignments.
  • Regularly review guest feedback and performance metrics to identify areas for improvement, implementing strategies to enhance the guest experience and operational efficiency.


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