Loan Servicing Administrative Assistant
1 week ago
Dominion Financial Services (DFS) is a mortgage originator for single family real estate, thriving in the competitive environment with aggressive quarterly growth. Our current origination volume is $70MM per month.
Job Responsibilities- Handle all incoming communications related to loan servicing, addressing borrower questions or directing calls to the appropriate contact within the servicing team.
- Manage, scan, and document all inbound mail related to loan servicing, including notices, insurance renewals, and other critical documents.
- Maintain borrower records by updating contact information within our servicing platform (Salesforce) upon request.
- Coordinate and manage the request and delivery of 1098 forms, payoff statements, Verifications of Mortgage (VOMs), Releases, and other miscellaneous document requests.
- Ensure that all loan servicing operations are conducted with a high level of data integrity and accuracy.
- High School Diploma or GED required.
- Preferred: Associate degree in business, finance, or a related field.
- Experience: Minimum of 5 years of commercial and/or construction loan servicing, loan documentation, or related job experience in the financial or real estate industry.
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
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