Facility Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Facility Service Attendant to join our team at the Audubon Institute. As a key member of our facilities team, you will play a critical role in delivering exceptional service to our visitors and staff.
Key Responsibilities- Welcome and assist visitors with a smile, making eye contact and offering friendly phrases and greetings.
- Wear identification badge and provide excellent customer service.
- Offer assistance to individuals who appear lost or confused, and take ownership of potential safety hazards.
- Maintain a positive attitude and pleasant tone of voice, and coach coworkers on service expectations.
- Utilize the power of teamwork to provide excellent service and know when to involve management.
- Stay up-to-date on knowledge and answer questions or seek out answers.
- Utilize proper phone etiquette and ensure work area is free of distractions.
- Follow Dress Code Policy and keep unpleasant concerns private.
- One year of facility service attendant experience preferred.
- High school diploma or equivalent and valid Louisiana driver's license.
- Ability to exert up to 50 pounds of force to lift, carry, push, pull, or otherwise move objects.
- Regular near acuity with clarity of vision at 20 inches or less required.
- Ability to collect and analyze numerical and written data and verbal information.
- Regular talking and ability to express and exchange ideas by means of language expected.
- Regular hearing and ability to perceive the nature of sounds.
- Constant ability to read, record, or type data quickly and accurately required.
- Working long hours between breaks or meals required.
- Ability to work under and handle stress in an appropriate manner required.
- May be exposed to high, medium, or low noise intensity.
- Constant contact with co-workers required.
- Affinity for animals and nature preferred.
- Exposure to fluctuations in temperatures may be required.
- Exposure to outdoor conditions may be required.
- Flexible hours, overtime, evenings, weekends and holidays; and ability to adhere to set schedule.
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Customer Service Representative
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Customer Service Representative
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