Part-time Sales Associate
20 hours ago
Job Summary:
The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of Chico's FAS, providing personalized service, product knowledge, and a warm and welcoming environment for our customers.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Drive sales growth by utilizing sales techniques, communicating product knowledge, and recommending merchandise selections to customers.
- Maintain knowledge of current sales and promotions, pricing, and visual standards to ensure a cohesive and engaging shopping experience.
- Participate in visual directives, including monthly store sets and zone maintenance, to create an attractive and inviting store environment.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for reward programs and build and maintain a solid customer following through clienteling and wardrobing.
- Know current product fit and style assortment offerings in-store and online.
- Maintain consistent client communication through utilization of customer books.
Requirements:
- High School diploma or equivalent.
- Retail or sales experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, associates, and management.
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
- Ability to work a flexible work schedule, including nights, weekends, and holidays.
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