Part-time Sales Associate

20 hours ago


Lake Charles, Louisiana, United States Chico's FAS Full time

Job Summary:

The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of Chico's FAS, providing personalized service, product knowledge, and a warm and welcoming environment for our customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Drive sales growth by utilizing sales techniques, communicating product knowledge, and recommending merchandise selections to customers.
  • Maintain knowledge of current sales and promotions, pricing, and visual standards to ensure a cohesive and engaging shopping experience.
  • Participate in visual directives, including monthly store sets and zone maintenance, to create an attractive and inviting store environment.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for reward programs and build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in-store and online.
  • Maintain consistent client communication through utilization of customer books.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
  • Ability to work a flexible work schedule, including nights, weekends, and holidays.


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