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Patient Services Scheduler

2 months ago


Astoria, New York, United States Columbia Memorial Hospital Full time

The Healthcare Scheduling Specialist plays a crucial role in managing patient appointments and coordinating medical services across various departments. This position involves accurately inputting patient demographics, insurance details, and diagnostic testing information into electronic health records to facilitate seamless patient care and ensure billing accuracy.

Key Responsibilities
Essential skills and abilities include:
- Proficient record-keeping and filing practices.
- Knowledge of HIPAA regulations to maintain confidentiality of patient information.
- Strong attention to detail and organizational capabilities.
- Ability to work autonomously while adhering to instructions.
- Competence in Microsoft Office applications and data entry tasks.
- Excellent communication skills, particularly over the phone.
- Adherence to established protocols in various scenarios.

Qualifications
No specific licenses or certifications are required.

Experience and Education
Preferred candidates will have at least one year of experience in a clerical or medical office setting.

Physical Requirements and Work Environment
This role necessitates the ability to stand, walk, and sit for extended periods, occasional lifting, and requires visual acuity and manual dexterity. The candidate must be capable of multitasking in a dynamic and sometimes stressful environment.