Head of Service Operations
2 weeks ago
Hiscox USA is a leading provider of small- to mid-market commercial insurance solutions. With a strong presence in the US market, we offer a range of products and services to help businesses manage risk and achieve their goals.
Job SummaryWe are seeking a highly skilled and experienced Head of Service Operations to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive operational excellence and improve customer satisfaction.
Key Responsibilities- Develop and implement operational strategies to drive business growth and improve customer satisfaction
- Lead a team of operations professionals to deliver high-quality service and support to customers and internal stakeholders
- Collaborate with cross-functional teams to identify and implement process improvements and cost savings initiatives
- Develop and manage budgets and forecasts to ensure operational efficiency and effectiveness
- Identify and mitigate operational risks to ensure business continuity and compliance with regulatory requirements
- 10+ years of experience in operations management or a related field
- Proven track record of driving operational excellence and improving customer satisfaction
- Strong leadership and management skills, with experience leading high-performing teams
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements and cost savings initiatives
- A competitive salary and benefits package
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A collaborative and inclusive team culture
-
Head of Service Operations Director
1 week ago
Atlanta, Georgia, United States Hiscox USA Full timeAbout the RoleWe are seeking a seasoned Service Delivery and Operations leader to join our team at Hiscox USA. As the Head of Service Operations, you will be responsible for driving service excellence and operational efficiency across our $1B US business.Key ResponsibilitiesService Delivery Strategy: Develop a comprehensive roadmap for digital transformation...
-
Head of Service Operations Director
4 weeks ago
Atlanta, Georgia, United States Hiscox USA Full timeAbout the RoleWe are seeking a seasoned leader to join our team as the Head of Service Operations. This strategic role will be responsible for driving customer, broker, and partner service excellence across our $1B US business.Key ResponsibilitiesService Delivery Strategy: Develop a comprehensive roadmap for digital transformation that exceeds customer and...
-
Head of Service Operations Director
4 weeks ago
Atlanta, Georgia, United States Hiscox USA Full timeAbout the RoleAs the Head of Service Operations at Hiscox USA, you will be responsible for leading all aspects of customer, broker, and partner service for our $1B US business. Reporting directly to the Chief Operating Officer, you will oversee contact center and back-office operations, manage our third-party vendors, and drive digital transformation of...
-
Head Start Lead Teacher
2 weeks ago
Atlanta, Georgia, United States YMCA of Metropolitan Atlanta Full timeJob SummaryWe are seeking a highly qualified and experienced Head Start Lead Teacher to join our team at the YMCA of Metropolitan Atlanta. The successful candidate will be responsible for implementing the day-to-day operations of our Head Start program, ensuring a safe and healthy learning environment for children ages 3-5.Key ResponsibilitiesSupervise and...
-
Head Start Lead Teacher
3 weeks ago
Atlanta, Georgia, United States YMCA of Metropolitan Atlanta Full timeJob SummaryThis role is responsible for the implementation of the day-to-day operation of services for children ages 3-5 in a Head Start program. The successful candidate will be responsible for supervising and developing classroom associates, planning and implementing learning experiences, and improving the readiness of children for school.Key...
-
Department Head
1 month ago
Atlanta, Georgia, United States Bned Full time**Job Summary**Barnes & Noble College is seeking a highly skilled Department Head to join our team. As a Department Head, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our products are properly merchandised and maintained.**Key Responsibilities:*** Assist in the...
-
Head Start Teacher Assistant
3 weeks ago
Atlanta, Georgia, United States YMCA of Metropolitan Atlanta Full timeJob SummaryThis is an exciting opportunity to join the YMCA of Metropolitan Atlanta as a Head Start Teacher Assistant. In this role, you will work closely with the Head Start Teacher to plan and implement engaging learning experiences for young children. If you are passionate about early childhood education and have a commitment to providing a nurturing and...
-
Head of School
2 weeks ago
Atlanta, Georgia, United States Liberty Classical Schools Full timeAbout Liberty Classical SchoolsLiberty Classical Schools is a nonprofit operator of K-12 American classical charter schools based in Atlanta, GA. Our mission is to develop students in mind and character through a content-rich, American classical curriculum that emphasizes virtuous living, traditional learning, and civic responsibility.Job DescriptionWe are...
-
Head of School
2 weeks ago
Atlanta, Georgia, United States Liberty Classical Schools Full timeJoin Liberty Classical Schools as a Leader in EducationLiberty Classical Schools is seeking a dedicated and experienced leader to join our team as a Head of School. As a key member of our leadership team, you will be responsible for leading our schools in achieving academic excellence and upholding our mission of developing students in mind and character...
-
Head of Alternative Legal Services
4 weeks ago
Atlanta, Georgia, United States Eversheds Sutherland Full timeJob SummaryWe are seeking a highly skilled and experienced professional to lead our Konexo team as the Head of Alternative Legal Services. This is a unique opportunity to join a dynamic and innovative organization and contribute to the development of cutting-edge legal services.Key ResponsibilitiesDevelop and implement alternative legal service products and...
-
Head Start Teacher Assistant
2 weeks ago
Atlanta, Georgia, United States YMCA of Metropolitan Atlanta Full timeJob SummaryThis is an exciting opportunity to join the YMCA of Metropolitan Atlanta as a Head Start Teacher Assistant. In this role, you will work closely with the Head Start Teacher to plan and conduct learning experiences and activities for preschool-aged children. You will also assist with the day-to-day management of the classroom, ensuring a safe and...
-
Head of Alternative Legal Services
4 weeks ago
Atlanta, Georgia, United States Eversheds Sutherland Full timeWe are seeking a highly skilled and experienced professional to join our team as the Head of Alternative Legal Services at Eversheds Sutherland. This is an exciting opportunity for a talented individual to lead our alternative legal service products and services, working closely with clients to implement innovative solutions and negotiate contracts for and...
-
Head Cashier
3 weeks ago
Atlanta, Georgia, United States Sprouts Farmers Market Full timeJob SummarySprouts Farmers Market is seeking a skilled and experienced Head Cashier to join our team. As a Head Cashier, you will be responsible for supervising a team of cashiers, providing training and guidance, and ensuring excellent customer service.Key ResponsibilitiesSupervise and train a team of cashiers to ensure efficient and accurate checkout...
-
Head of Alternative Legal Services
4 weeks ago
Atlanta, Georgia, United States Eversheds Sutherland Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Konexo team as the Head of Alternative Legal Services. This is a unique opportunity to join a dynamic and innovative organization and contribute to the development of our alternative legal service products and services.Key ResponsibilitiesCoordinate internal resources and...
-
Head Start Teacher Assistant
2 weeks ago
Atlanta, Georgia, United States YMCA of Metropolitan Atlanta Full timeJob SummaryWe are seeking a highly motivated and dedicated Head Start Teacher Assistant to join our team at the YMCA of Metropolitan Atlanta. As a key member of our early childhood education team, you will play a vital role in providing a nurturing and supportive environment for young children to learn and grow.Key ResponsibilitiesAssist the Head Start...
-
Atlanta, Georgia, United States Intuit Full timeJob Title: Head of Customer Success Revenue OperationsAt Intuit, we're on a mission to power prosperity around the world for consumers, small businesses, and the self-employed. As a key member of our Revenue Operations team, you'll play a critical role in driving revenue growth and operational effectiveness across our customer-facing teams.About the...
-
Head of Broadcast Technology
3 weeks ago
Atlanta, Georgia, United States TEGNA Full timeJob Title: Head of Broadcast TechnologyWe are seeking a highly skilled and experienced Head of Broadcast Technology to lead our engineering, IT, and production teams in a 24/7/365 environment. As a key member of our team, you will be responsible for managing our technology strategy, overseeing day-to-day operations, and ensuring compliance with FCC rules and...
-
Head of Commercial Excellence
1 week ago
Atlanta, Georgia, United States AMMEGA Full timeJob Title: Head of Commercial ExcellenceAt AMMEGA, we are seeking a highly skilled and experienced professional to lead our commercial operations across the Americas. As the Head of Commercial Excellence, you will be responsible for optimizing customer engagement, sales operations, and B2B e-commerce strategies to drive business growth and improve customer...
-
Early Head Start Lead Teacher Position
2 weeks ago
Atlanta, Georgia, United States YMCA Of Metro Atlanta Full timeJob Title: Early Head Start Lead TeacherAt the YMCA of Metro Atlanta, we are seeking a highly qualified and experienced Early Head Start Lead Teacher to join our team. As a Lead Teacher, you will be responsible for providing high-quality early childhood education to children ages 6 weeks to 3 years in a safe and nurturing environment.Responsibilities:Plan...
-
Recreation Operations Assistant
4 weeks ago
Atlanta, Georgia, United States City of Atlanta Full timeJob Summary We are seeking a highly motivated and detail-oriented Recreation Operations Assistant to join our team at the City of Atlanta. As a key member of our operations team, you will play a critical role in maintaining membership and facilities, and generating revenue.Key Responsibilities The successful candidate will be responsible for providing...