Front of House Server

4 days ago


Newport Beach, California, United States Sessions West Coast Deli Full time
FOH Server/Cashier Job Description

Job Summary: We are seeking a highly motivated and customer-focused FOH Server/Cashier to join our team at Sessions West Coast Deli. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Provide warm and genuine welcomes to guests, consistently following high standards of service.
  • Process guest orders in person or by telephone using the POS, handling cash and credit/debit card transactions with accuracy.
  • Follow all cash handling procedures, including fraud protection, and properly assign and check out drawers as required.
  • Present food to guests, circulate dining room for service opportunities, pre-bus, and bus tables.
  • Maintain clean floors, buses, wash dishes, clean and restock bathrooms, and wipe windows.
  • Restock the ice bin, dry clean tumblers, and glassware.
  • Communicate regularly and consistently with guests and employees working in other stations (BOH and FOH) to optimize service levels.

Requirements:

  • Strong customer service personality and skills.
  • Prior experience in a customer service or restaurant environment preferred.
  • Ability to remain calm under pressure in a fast-paced environment.
  • Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
  • Ability to work a flexible schedule, including weekends, holidays, and evenings.
  • Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
  • Current Food Handlers Card or ServSafe Certificate.

Preferred Qualifications:

  • A minimum of 6 months experience as a Cashier in a hospitality or retail environment.

Why Join Our Team: At Sessions West Coast Deli, we are passionate about providing exceptional service and creating a welcoming environment for our guests. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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